Nov 1, 2018
In our relationships, words of appreciation are some of the most powerful words we have.
KOUZES & POSNER’S* LEADERSHIP MODEL:
SEVEN ESSENTIALS TO ENCOURAGING THE HEART:
BEFORE, DURING, AFTER:
A key practice is to provide strength and confidence to our team at the beginning of a project. Taking this time shows our trust, need and appreciation for the team and each member’s role in it as well as gives the work more meaning. During the project, be sure to check in now and then, watching what’s going on and making yourself available to field any questions. This encourages the process. Afterward, review what was learned. Acknowledge the effort of all that went well, and celebrate the wins while learning and improving from the challenges.
TWO ADDITIONAL TOOLS:
1. THE POWER THANK-YOU:
a) Say what they did; b) Acknowledge their sacrifice; c) Explain the impact
“Thank you for helping to change our flat tire. I know it ended up making you late for your appointment - but because you stopped, we were able to get our daughter to her flight on time. Thank you!”
2. THE MORNING GRATITUDE CHALLENGE:
For one week, take a moment each morning to be thankful for something. Starting the day with gratitude can lead to more energy, creativity & resilience.
*The Leadership Challenge; James Kouzes & Barry Posner;
Encouraging the Heart; James Kouzes & Barry Posner; Jossey-Bass; 1999
for more information visit www.leadershipchallenge.com
Thanks for listening! Email me any questions or comments at firstname.lastname@example.org. See you next week!