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Welcome to the home of the Modern Farm Business® podcast, hosted weekly by Dean Heffta. Modern Farm Business translates proven methods and best practices from the business arena to today's modern farm leadership environment. We'll be learning from forward-thinking experts and discovering how to apply time-tested techniques to make real improvements on the farm.

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Nov 1, 2018

In our relationships, words of appreciation are some of the most powerful words we have.

KOUZES & POSNER’S* LEADERSHIP MODEL:

  1. Model the way
  2. Inspire a shared vision
  3. Challenge the process
  4. Enable others to act
  5. Encourage the heart

SEVEN ESSENTIALS TO ENCOURAGING THE HEART:

  1. Set clear standards. This communicates a standard of excellence and defines success.
  2. Expect the best. It shows respect and gives people recognition when they see we have high expectations.
  3. Pay attention. Be observant of who is doing what, and catch and recognize people doing the right thing.
  4. Personalize recognition. Do not use form recognition letters or throwaway gifts. Give something that really matters to them.
  5. Tell the story. The best way to add meaning is to tell a story, add details of why you are recognizing this person.
  6. Celebrate together. Make it a group setting. It adds gravity when it’s done in a group.
  7. Set the example. As leaders, when me model the attitude of gratitude, it sets a standard that permeates the culture

BEFORE, DURING, AFTER:
A key practice is to provide strength and confidence to our team at the beginning of a project. Taking this time shows our trust, need and appreciation for the team and each member’s role in it as well as gives the work more meaning. During the project, be sure to check in now and then, watching what’s going on and making yourself available to field any questions. This encourages the process. Afterward, review what was learned. Acknowledge the effort of all that went well, and celebrate the wins while learning and improving from the challenges.

TWO ADDITIONAL TOOLS:
1. THE POWER THANK-YOU:
a) Say what they did; b) Acknowledge their sacrifice; c) Explain the impact
“Thank you for helping to change our flat tire. I know it ended up making you late for your appointment - but because you stopped, we were able to get our daughter to her flight on time. Thank you!”

2. THE MORNING GRATITUDE CHALLENGE:
For one week, take a moment each morning to be thankful for something. Starting the day with gratitude can lead to more energy, creativity & resilience.

*The Leadership Challenge; James Kouzes & Barry Posner; Wiley; 1987
Encouraging the Heart; James Kouzes & Barry Posner; Jossey-Bass; 1999
for more information visit www.leadershipchallenge.com 

Thanks for listening! Email me any questions or comments at dean@modernfarmbusiness.com. See you next week!